tag:blogger.com,1999:blog-16614510.post4991534938724756051..comments2024-01-27T12:22:30.839+00:00Comments on Headphonaught's Nanolog: What can we learn from Starbucks' withdrawal from Australia???weareallghostshttp://www.blogger.com/profile/00420173939467547483noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-16614510.post-69754375321801040752008-08-09T00:48:00.000+01:002008-08-09T00:48:00.000+01:00Thanks for your comments, chaps!@Duncan - I agree ...Thanks for your comments, chaps!<BR/><BR/>@Duncan - I agree that there are other factors involved. Starbucks has lost out to local chains, not necessarily truly local indies. I think it has more to do with the "soul" factor... the sense of community and belonging that local coffeeshops can offer. <BR/><BR/>@dad - personalisation through human interaction is truly a differentiating action - both positive and negative inconsistency if done right or wrong respectively. As for the church... it goes before the welcome to church (although that is essential)... its to do with the relationships we build missionally.<BR/><BR/>@Rob - local is best... there is a fab wee indie in Fort William that I only discovered on the last day of our visit last year... it even hosted a gig by "the bird and the bee" which I thought was very progressive and a sweet demonstration of positive inconsistency that the chains could never dream of. Sometimes, though, you have to make do with what you have. I am fond of Starbucks but prefer Beanscene... and would prefer a Beanscene as my local.weareallghostshttps://www.blogger.com/profile/00420173939467547483noreply@blogger.comtag:blogger.com,1999:blog-16614510.post-3744767361006888212008-08-07T22:22:00.000+01:002008-08-07T22:22:00.000+01:00I really hope that this is part of a move back to ...I really hope that this is part of a move back to supporting local businesses.<BR/><BR/>I do get a bit fed up with all the generic brands in every town you go to. It was nice to go to Fort William and actually see some different shop names!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-16614510.post-86313522351787199592008-08-07T21:35:00.000+01:002008-08-07T21:35:00.000+01:00Good observations, Thomas, there's nothing like be...Good observations, Thomas, there's nothing like being treated not just as another customer but also as another unique human being. A smile/ "hello" or other brief part to the experience may be all that is required to make a difference. The product may be the same throughout the world but the human interaction can be "personalised". This is an invaluable part of the welcome to a church, for example, and the indication of being willing to spend time really listening to individuals.<BR/>It is interesting that the founder of Beanscene would entirely agree with you and he is trying to buy it back from Administration.Angus Mathiehttps://www.blogger.com/profile/04832768234744470449noreply@blogger.comtag:blogger.com,1999:blog-16614510.post-68261026403457380122008-08-07T19:38:00.000+01:002008-08-07T19:38:00.000+01:00Interestingly though that Mc D's Australia (ht...Interestingly though that Mc D's Australia (http://www.mcdonalds.com.au/) appears to be alive and well, thus diminishing any argument from the Aussies that they are less homogenous than us. After all, this is the country that has a distinct lack of variety in its beers. And produced Neighbours and Home & Away, hardly variety :-)<BR/><BR/>I suspect there were other factors.duncanmcfhttps://www.blogger.com/profile/04459244849834758339noreply@blogger.com